![]() Plus you write a negative review when you've never been here during regular season. If the only time you spend here in Glendale is during the events then you are missing out on the home town hospitality that is poured on our guests when they come in. Plus the first thing out of her mouth was “We came in for a quick bite.” This is a sit down restaurant that is slammed? I apologize for the waitress that didn’t apparently communicate properly to you about the timeframe or condiments, but she is no longer with us. We stock both onions & pickle relish & had it all night & when I spoke to them they didn’t complain about not having these items so this was new. Our food is made to order and brought out immediately, so not sure how you know it’s cold when you haven’t even taken a bite. Not sure if these guests were so into the festivities they did not hear what was being presented to them but the food was to that table in 50 minutes. wait time for food once the order was put in again to give them the opportunity to make other choices. Plus my wait staff was also instructed to notify each guest that we were on a 45 min. My hostesses were instructed to notify every guest that came in that food is 45 minutes, so they could make other choices if they were looking for a fast bite. wait time for food, not for seating but for food. When this group came in we were on a 45 min. Glitters, as like any special events are extremely difficult to staff & there is always people who will complain regardless of how busy they see you are. Upon leaving I did comment that there is no reason anyone should have to wait 2 hours to have Hot dogs served! I really don't think you can blame the poor quality of food and service and Glendale Glitters or just an "off night". Your waitress was quite good apologizing for things out of her control It appeared the dogs were prepared and left there until we inquired where our food was, then the horrible food was served.I knew this was going to happen as I overhead another table while we were waiting complaining about not having specific things they ordered and I believe the entire table left. ![]() The dogs were cold and the pretzel bread was dry and cold. ![]() Why would you even serve Hotdogs if you didn't have relish or onions? To add insult to injury our food arrived an hour later and it was horrible. FINALLY 20 minutes later we ordered all beef hotdogs and were told they were out of relish and onions. No one came to wait on us for approximately 15-20 minutes once we were seated. ![]() The hostess ASSURED us our wait would be about 10 minutes. There were 5 of us that decided to stop in for dinner. Yes we visited on Friday 10/28/14 the opening of Glendale Glitters, however there is no excuse for the poor food and service we received that night. ![]()
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